Refund and Returns Policy

We want you to be satisfied with your purchase. If you have any concern about your purchase, please contact us and we will do what we can to help.

Because access is granted to our reports immediately available after purchase, they are non-refundable and cannot be exchanged for any other product.

If you would like to purchase a report on behalf of a colleague, you can right click on the report link on your order page and select “Copy Link Address.” If you send encoded that link to your colleague, they will be able to download the report from there.

For questions about Beauty Inner Circle, please use this form.

For syndicated shopper reports, please contact us here.